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79 Jobs Found
Background We are looking to recruit a number of Full Time Teleunderwriters to start with us on the 8th September 2008. We will start the recruitment process for this at the begining of July. We are looking for people who can work full time from 12pm - 8pm Monday - Friday You will be expected to work 1 in 3 Saturday's - the department is operational between 9am to 4pm on a Saturday These roles are based in Coventry City Centre
Training The Training will be full time from 12pm to 8pm Monday to Friday for 5 weeks. 100% attendance is required during training The role To deliver remarkable customer service by completing the required volume and quality of tele-underwriting calls with external customers in line with defined procedures. Skills, knowledge and behaviour Key Accountabilities Set up and conduct tele-underwriting interviews with external customers in order to gather comprehensive medical and family history, plus supporting personal and sensitive information. Input data gathered in real-time to the expert underwriting system, following the logical process flow determined by the system Maintain and develop up-to-date technical knowledge on relevant pharmacological and medical matters Provide feedback on the efficiency and effectiveness of the tele-underwriting systems and processes, making recommendations for improvement to the relevant Manager Escalate quality or technology issues to the relevant Manager Develop the skills and behaviours targeted in the Personal Development Plan in order to support improved performance going forward. Key Skills - Confident and professional telephone manner - Mature and empathetic - Experience of delivering high standards of customer service - Very high regard for confidentiality - Excellent all-round communication skills able to communicate effectively at all levels in good spoken English - Proficient in the use of technology (systems and telephony) - Very strong administrative skills - Able to deal effectively with medical / pharmacological terminology - Able to input data accurately and keep systems updated - Able to follow procedures and logical processes - Flexible and able to manage a varied workload - Calm under pressure - Self Motivated - Call Centre/ Contact Centre experience is desirable though not essential What will you get from this role? This is a unique role to AXA. It will be a rewarding role for anyone interested in building relationships with our customers. This role will also allow you to develop your medical knowledge as full training is given. As one of the foremost employers within our industry in addition to the facilities described above you will be eligible to benefit from: A competitive salary - reviewed annually against market Up to 15% bonus paid annually - based on your's and the companies performance A contributory pension scheme 23 Days annual leave (pro rata'd for part time) plus Bank Holidays Support towards achieving a nationally recognised Financial Service's Qualification. Staff discounts on our own products and services - eg Car Insurance, Home Insurance, Pet Insurance, Medical Insurance etc Free AXA shares to all employees On Site Occupational Health A friendly, open plan office environment. Confidential Employee Assistance Helpline Employee external discounts - eg Gym Subsidies and various social events eg Shopping Trips to London, Theatre Visits, Cheltenham Races Award winning community links with our "Hearts in Action" schemes £13,500-
Development Underwriter – Birmingham
Birmingham
09/10/2008
This is an expanding insurer which is seeking an underwriter who has the necessary interpersonal skills to enable the build up of excellent broker relationships in the commercial and corporate sectors. An extensive knowledge of Group Personal Accident and ...
£30,000 -
Business Consultant
Birmingham
09/10/2008
In this role you will promote Insuretys non investment insurance products to a range of small business and individual customers, developing referrals and gaining repeat business. What experience do I need? If you are ambitious, hard working and ...
OTE £70 -
Customer Service Advisor
Worcester
09/10/2008
A well-established and nationally known Insurance Company are recruiting for a Customer Service Advisor to join their vibrant branch. The successful candidate will be responsible for ensuring that the client receives the best possible service. Ideally ...
18000 -
Senior Commercial Account Broker – Birmingham
Birmingham
09/10/2008
A leading light in West Midlands broking circles is seeking a well experienced Account Broker to support their directors in the retention of existing business and the acquisition of new accounts. The ideal applicant will possess excellent corporate ...
£35,000 -
Claims Handler – Birmingham
Birmingham
09/10/2008
The successful applicant must have gained their claims experience within a commercial broking office in order to have experience in property, liability, motor and other related claims. This knowledge is required to secure the best settlement for their ...
£25,000 -
Development Executive
Birmingham
09/10/2008
An excellent opportunity has arisen to join one of the market leaders in insurance. The main purpose of the role is to build on existing business channels with our blue-chip clients and new clients to generate leads. As a client facing role, you will ...
£45000 - £50000 per annum -
Customer Services Supervisor – Birmingham
Birmingham
09/10/2008
This expanding insurer looks after insurance risks in a niche sector. Due to expansion it requires a well experienced supervisor used to looking over productivity coupled with providing a quality service. The successful applicant will be used to holding 1 ...
c£20,000 -
Administrator
Birmingham
08/10/2008
An Erdington based insurance company is looking to recruit an experienced Administrator to join their busy team. Duties include: • Actioning incoming client and insurance company post • Accurately completing legal insurance documents • Contacting ...
£12 - 14,000 -
Claims Technician
Birmingham
08/10/2008
Claims Technician The purpose of this role is to undertake and manage the negotiation, administration, and settlement of claims on best terms for clients in order to maintain client goodwill and retention, achieve service standards and encourage ...
£20000 - £25000 per annum -
Part time Renewals Advisor
Birmingham
08/10/2008
Our client, a well established insurance company based in Erdington, is looking to recruit a part time Renewals Advisor with previous sales experience and excellent communication skills. Duties include: • Confirming the needs of the customer and ...
£17,000 pro rata -
Sales Consultant - Motor Insurance
Birmingham
08/10/2008
Insurance Sales Advisors Our client is offering exciting opportunities to experienced sales advisors to join a large insurance provider as an insurance sales advisor. Full training will be provided for the role and excellent career development is ...
£10000 - £15000 per annum -
Part time Renewals Advisor
Birmingham
08/10/2008
Our client, a well established insurance company based in Erdington, is looking to recruit a part time Renewals Advisor with previous sales experience and excellent communication skills. Duties include: • Confirming the needs of the customer and ...
£17,000 pro rata -
Sales Advisor
Birmingham
08/10/2008
The opportunity has arisen to join a prestigious and well established insurance firm based in Erdington. The position comes with an attractive basic and uncapped bonus. Duties include: • Receiving personal lines insurance enquiries by telephone • ...
£16,000 -
INSURANCE CONSULTANT (COMMERCIAL)
Birmingham
07/10/2008
INSURANCE CONSULTANT (COMMERCIAL NEW BUSINESS) BIRMINGHAM CITY CENTRE £21000 + ACHIEVEABLE BONUS TO 10% OF SALARY + FLEXIBLE BENEFITS FANTASTIC OPPORTUNTY FOR A CONSUMATE INSURANCE PROFESSIONAL! We're seeking a talented and experienced ...
£17500-£20000 + bonus to 10% of salary + benefits -
Personal Lines Account Handler
Birmingham
07/10/2008
Personal Lines Account Handler Our client is currently looking for a personal lines account handler to deal with personal motor, household and travel insurance policies. Duties - Dealing with all aspects of personal lines insurance - Generating ...
£18000 - £25000 per annum -
Claims Techinican
Birmingham
07/10/2008
Claims Technician An exciting role has become available with a leading commercial insurance and risk management consultancy. You will be managing claims within a client allocation and to assist team members as and when required. Key Duties & ...
£20000 - £25000 per annum -
INSURANCE CONSULTANT (HOME AND MOTOR)
Birmingham
07/10/2008
INSURANCE CONSULTANT HOME AND MOTOR BIRMINGHAM CITY CENTRE £17000 + BONUS TO 10% OF SALARY + FLEXIBLE BENEFITS FANTASTIC OPPORTUNTY FOR A CONSUMATE INSURANCE PROFESSIONAL! We're seeking a talented and experienced individual who has worked in ...
£15000-17000+ bonus to 10% of salary + benefits -
Trainee Broker – Birmingham
Birmingham
03/10/2008
Our client is a reputable insurance broker who supplies commercial insurance products to a range of businesses. They are currently looking to recruit a trainee broker to work within one of their specialist niche insurance departments. Full training will ...
£15,000 -
Trainee New Business Commercial Insurance Adviser – Birmin...
Birmingham
03/10/2008
This position is based within the small business department of a world-renowned insurance broker. You will need to be educated to A Level or Graduate standard and possess the tenacity and flair to achieve in a fast paced sales environment. You will also ...
£18,000 -
Senior Technical Underwriter - Birmingham
Birmingham
03/10/2008
Are you seeking a position which is not just underwriting? Do you want to bring some innovation to a small unit by recommending software, changing policy wordings and providing technical expertise to an underwriting team? You must also possess combined ...
£40,000 + Super Benefits
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