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Fraud Secretary

Randstad Employment Bureau Ltd Jobs


Posted by: Randstad Employment Bureau Ltd
View all jobs from Randstad Employment Bureau Ltd
Address: 92 Broad Street
Birmingham
B15 1AU
Contact Details:
Date Posted 16th May 2008
Reference Code: 56038
View Since Posting: 125
Salary: 17000
Vacancy Location: Other
B15 1AU
Full Description:
Vacancy Specialist Secretary
Team Claims Validation Team
Location Birmingham

Background

The Claims Validation Team is part of the Injury Risk Group and deals with
potentially fraudulent claims with a focus on motor/employer’s liability/public liability
work.
The type of work includes:-

Minimal Impact Cases – Low Speed/Significant Trauma Cases
Staged Cases – Semi and Staged – motor/EL/PL
Contrived Cases – Motor/EL/PL
Ringed Frauds
Phantom Passengers – Motor Only
Grossly Exaggerated Claims – both claims/costs
At present the team comprises:
1 Partner
1 Associate
22 Fee Earners
5 Intelligence Analysts
2 Administrators
2 Data Support Administrators
6 Secretaries

The Role

As secretary to the team you will be responsible for secretarial and administration
duties for allocated fee earners at a specialist level.
Key responsibilities and requirements:-
· Arrange meetings, for both internal and external attendees
· Answer calls on behalf of colleagues
· Providing secretarial and administrative support to allocated fee earners who
may be based at home or other locations
· Collating information to send to clients i.e. copying, faxes and enclosures to
letters and reports to clients
· Digital dictation (Winscribe)
· Excellent organisational skills
· Ability to use own initiative
· Excellent audio-typing and keyboard skills
This is a growing team looking for someone who is a strong team player and ready to
take on the growing responsibility associated with this role.

The Person

· Typing audio speed of 65 wpm minimum
· High level of accuracy in typing and preparation of documentation for sending to
clients
· Confident in dealing with clients
· Organised individual with experience in diary management
· Intermediate experience of Microsoft Powerpoint and Excel
· Able to prioritise own workload, with good time management skills
· Able to remain calm under pressure
· Enthusiastic individual who will demonstrate a flexible and committed attitude
· 2 years+ secretarial experience in either personal injury or insurance fraud work
· 5 GCSEs or equivalent, including English language.
USPs
· The opportunity to build a flexible and rewarding career within a respected
National Law Firm
· To work with professional and friendly people
· As an employer committed to a positive work-life balance we will consider
requests for flexible working.