| Posted by: | Blue Arrow Birmingham |
| View all jobs from Blue Arrow Birmingham | |
| Address: | 61 New Street Birmingham B2 4DU |
| Contact Details: | 0121 632 4477 |
| Date Posted | 9th May 2008 |
| Reference Code: | CES/CAT/STS -bhx2 |
| View Since Posting: | 7 |
| Salary: | £15000 - £20000 per annum + car + bene... |
| Vacancy Location: | Birmingham |
| Full Description: | |
| My client is a FTSE 250 financial services provider with 4000 UK staff serving over 1 million customers a year. They specialise in the non standard consumer finance market, providing financial services for consumers who may not have access to mainstream finance, due to perceived weaknesses in their credit records. We are currently seeking to recruit a Team Leader to join the local office. In this role you will be working in a part of the organisation which provides relatively small loans to weekly paid customers. You will be managing a team of agents who deal with their customer face to face on a weekly basis, in the customers own homes. You will manage your agents to achieve targets in terms of new business, repeat business and on time repayments, whilst also ensuring that they are at all times working with the principles of "treating customers fairly". To succeed in this role you will probably need to have previous financial services experience. You will definitely need to have experience of leading a team and have very strong customer service skills and target focus. You will also need a full driving licence. This role offers great career opportunities for the right candidates as the company offer excellent training and structured progression opportunities. We are able to offer a basic starting salary of £15k, rising to £16 on completion of probation, a fully expensed car, bonus of up to 44% of basic salary, paid monthly, 25 days holiday, life assurance, pension, share save scheme and employee assistance scheme. If you feel that you have the drive and determination needed to make the most of this outstanding opportunity email your cv and covering letter to clare.stone@bluearrow.co.uk As a Team Leader you will be responsible for managing the performance of a team of lending officers to achieve targets in terms of new business, repeat business and on time repayments. You will also deal with high value customer yourself, making appointments to visit them in their homes to discuss their financial situations and requirements. In order to succeed you should be able to demonstrate the ability to lead a team in a target focused environment. You should be comfortable dealing with customers face to face and should be happy working to deadlines. Although you may have some financial services experience more important is your customer focus and ability to lead a team by example. In return we can offer a starting salary of £15- 16k, plus car, bonus, 25 days holiday and a good range of benefits. More importantly you will be joining an organisation which values each of its employees and seeks to support them in achieving their aspirations and potential. If you feel you have the drive and determination needed to make the most of this outstanding opportunity, please email your cv and covering letter to clare.stone@bluearrow.co.uk |
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