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• West Bromwich
• Posted 14th Feb 2012
• 
• Posted by: Vertu Motors
• Salary: £35k OTE plus company car and benefits
• Job Type: Permanent
• Reference: 1460
• This job has been viewed 0 times since it was posted.

Job Description

Aftersales Business Manager

Ford Garretts Green

£20,000, £35,000 OTE with uncapped bonus, plus company benefits and Company Car

Overview

You will see from our website and our recent financial results that we are a rapidly becoming one of the Country's leading automotive retailers. We currently operate 83 franchised outlets throughout England and Scotland employing over 3,000 people and have very strong relationships with the manufacturers we represent. We are the 9th largest retail motor group in the UK and will be expanding as we drive our business forward into 2012. We are very well placed in to achieve our growth and performance objectives and are constantly building our capacity to improve the business further. We have a clear vision to become recognised as the most progressive motor retailer and are committed to supporting our colleagues through the provision of continuous training, coaching and development. Our competitive advantage lies in the quality of people we employ and we are intent on building our future on the drive, energy and talent of our colleagues. With that in mind we are selective about who we employ and expect that they drive the business forward passionately and fully in line with our values.

Role & Responsibilities

The primary objective of this role is to achieve ambitious growth in aftersales through the generation of new aftersales business. As the Aftersales Business Manager, you will be responsible for identifying and prospecting new aftersales opportunities for the dealership(s), pushing to build strong customer relationships. You will generate new leads, prepare pitches/presentations and work on key projects to maximise new business and profitability. Responsibilities include: Generating Gross Profit: To deliver gross profit in line with the business plan by generating new aftersales business and maximising opportunities through prospectiong and customer care Departmental Expenditure: To monitor and control costs in line with the business plan whilst maintaining quality standards and Customer service. Data quality: To ensure accurate collection and recording of customer data in line with Group standards. Manufacturer Franchise Standards: To ensure that the manufacturer’s standards are adhered to at all times. Health and Safety: To ensure that a safe working environment is maintained in line with the Company’s Health & Safety policy. Marketing Strategy: To maximise the effectiveness of Group and Manufacturer initiatives and to develop a local marketing strategy with the GM to drive market penetration.

What we’re looking for

This is an excellent opportunity for an enthusiastic, highly motivated, confident and driven individaul. The ideal candidate must be able to demonstrate a successful track record within the Motor Industry. Although sales is the primary skill we are looking for, experience of service and parts would be highly advantageous. You must be committed to achieving excellence. You will be able to clearly demonstrate your ability to generate impressive results by increasing sales through generation of new aftersales business, performance, profitability and operating efficiency. You will be able to demonstrate that you share our company values and possess strong sales, communication and organisational skills. We are looking for individuals who possess the following attributes: Sales Target Driven Effective Planning and Time Management Skills Interpersonal & Communication Skills Team Building and Motivational Skills Operational Knowledge Financial Acumen IT Literacy

What You Can Expect

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, performance related bonus, company car, childcare voucher scheme, share incentive plan, vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply.